Privacy Policy

This Privacy Policy explains how Next Gen BD (“Company”, “we”, “us”, or “our”) collects, uses, and protects information when you visit https://nxtgenbd.com or use our internet services. By using this website, you agree to the practices described in this Policy.

Information We Collect

We collect information to provide reliable internet service and improve our website experience.

• Contact information: Name, email, phone number, city, and message details submitted through forms on our website (such as contact, support, or new connection requests).
• Service-related information: Package selection, connection type, and service inquiries related to broadband plans and pricing.
• Technical/usage data: IP address, browser type, device information, pages visited, time spent, and referring URLs, collected via cookies and similar technologies.
• Communication data: Emails and messages sent to our support and info email addresses.

How We Use Your Information

We use collected information for the following purposes:

• To process new connection requests, manage active connections, and provide customer support.
• To communicate about service availability, maintenance, upgrades, or pricing and package updates.
• To improve website performance, content, and user experience and to analyze traffic patterns.
• To protect our network, prevent fraud or abuse, and ensure service quality for all users.
• To comply with legal obligations and respond to lawful requests.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate and improve the site.

• Cookies help remember your preferences and measure how you use the site.
• First‑party cookies may be set by nxtgenbd.com, while third‑party cookies may be set by analytics or advertising partners.
• You can block or delete cookies in your browser settings, but some features may not work properly if cookies are disabled.

Google AdSense and Advertising

When we display ads through Google AdSense or similar networks, advertising partners may use cookies.

• Third‑party vendors, including Google, use cookies to serve ads based on your previous visits to this and other websites.
• Google’s advertising cookies enable it and its partners to show personalized ads based on your browsing.
• You can opt out of personalized advertising by visiting Google Ads Settings or aboutads.info (where available). Details are available in Google’s Privacy & Terms.
• Other advertising partners may use cookies and similar technologies according to their own privacy policies.

Analytics and Third‑Party Services

We may use analytics tools (such as Google Analytics or similar services) to understand how visitors use our website and to improve our services.

• These tools collect information such as your IP address, browser type, device information, and interactions with our pages.
• Data is generally used in aggregated form for statistics and service optimization.

Data Sharing and Disclosure

We do not sell your personal information. We may share information only in limited circumstances:

• With trusted service providers (e.g., hosting, technical support, billing or communication tools) who assist in operating our website and services and are required to protect your data.
• When required by law, regulation, court order, or to respond to government or law enforcement requests.
• When necessary to protect our rights, property, network, or the safety of our customers and the public.

Data Retention and Security

We keep personal data only as long as necessary for the purposes described in this Policy or as required by applicable law.

• We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
• No internet or storage system is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You have choices regarding how your information is used.

• You may contact us to request access to, correction of, or deletion of your personal information, subject to local laws and our operational requirements.
• You can manage cookies via your browser settings, including blocking or deleting them.
• If you do not wish to receive certain communications, you may ask to opt out using the contact details below.

Children’s Privacy

Our services are intended for general users and business customers who can legally subscribe to internet service. We do not knowingly collect personal data from children without appropriate consent as required by applicable law. If you believe a child has provided personal information, please contact us so that it can be removed.

Links to Other Websites

Our site may contain links to third‑party sites such as blogs, partner pages, or social platforms. These sites are not operated by us, and their privacy practices are governed by their own policies. You are encouraged to review the privacy policy of any external site you visit.

International Visitors

Our primary operations, servers, and support are based in Bangladesh (Carnival Shopping Complex Mea Bazar, Chodhogram, Cumilla). If you access the site from outside Bangladesh, your information may be transferred to and processed in Bangladesh according to this Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The “Last updated” date on this page indicates the latest revision. Continued use of our website after any changes means you accept the updated Policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

• Company name: Next Gen BD
• Website: https://nxtgenbd.com
• Office address: Carnival Shopping Complex, Mea Bazar, Chodhogram, Cumilla, Bangladesh
• Phone: +880 1713‑940334 / +880 1871‑774717 / +880 1873‑638434
• Email: [email protected] / [email protected] / [email protected]